What is Business Process Management (BPM) ?
In a perfect world, an organization has a strategic vision that reflects what objectives it intends on accomplishing as a business. In order for that vision to become a reality, there needs to be a synergy between its executive and operational layers. That synergy is made tangible through the organization’s various business processes. And ensuring those processes are assisting the organization in achieving its targeted objectives, in a sustainable manner, is Business Process Management.
The actual activity of managing an organization’s business processes can take place in many ways, depending on its size and scope. Typically, a BPM project provides the business with a well documented ability to deliver insight to decision makers while ensuring operations take place in as consistent a manner as possible. This can include everything from managing how a payment is processed and reported, to how the hiring of a new employee takes place.
While BPM can be deployed in a variety of ways, its importance tends to become more critical in organizations that have a wide array of departments. BPM can be used to maximize efficiencies, or stitch departments together to ensure they’re all working together to achieve the strategic objectives of the business.